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Position: Human Resources Coordinator
Job no: 525833
Employment type Full time
Property / Office: Mandarin Oriental Ritz, Madrid
Location: Madrid, Spain
Department: Human Resources, Non-Management (Experienced)

With more than 300 colleagues, we are seeking a Human Resources Coordinator with the passion to take care of our employees.

The Company

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Group now operates or has under development 41 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations.

The Hotel

Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel’s historic connections to the city, Spanish culture and art.

With a stunning and meticulous restoration that celebrates César Ritz’s pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain’s most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city’s most luxurious hotel.


  • Responding to queries relating to time off, absences and leaves.
  • Assist in on-boarding new employees.
  • Issuing ad hoc letters related to reference letters and different certificates of employment.
  • Support operational tasks and events within HR department.
  • Facilitate employee relations through regular communication and surveys.
  • Assist to Recruitment processes, post offers, filter CVs, phone and personal interviews.
  • Provide advice on all aspects of the employment relationship to all colleagues.
  • Maintain Human Resource Information System with all updated employee data.
  • Assist to Managers on employee relations issues, ensuring procedures are properly followed and paperwork completed and filed.


  • Bachelor’s degree or higher in Human Resources Management, Labor Relations or related field.
  • Previous experience as an HR Specialist/Generalist or HR Business Partner.
  • Knowledge and understanding of Spanish employment law.
  • Fluency in Spanish and English.
  • Decision-making / complex problem-solving skills.
  • Ability to work independently.
  • Impeccable organization skills.
  • Good knowledge of MS Office.
  • Exceptional communication skills (written and verbal).
  • Ability to maintain professionalism and confidentiality in all situations.

Advertised: 22 Nov 2021 Romance Standard Time
Applications close: 10 Dec 2021 Romance Standard Time

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