Infra Delivey Lead

Job content

As a Infra Delivery Manager you will lead large and complex project teams and/or programs and will be accountable for the overall managenemt, planning and delivery for assigned programs/projects. You are responsible for the succesful delivery of the services and corresponding customers satisfaction. You will directly involved in channel development and key sales pursuits and may serve as a Career Manager or a provide technical/ mentorship to colleagues.

Day a day you will:

• Actively participate in key pursuits
• Engage customers in meaningful dialogue about their business to mutually explore opportunities
• Actively participating in Market Unit channel development
• Oversee and lead development, implementation and maintenance of the Project Work plan
• Approve estimates and estimate assumptions for the project’s schedule, effort and cost
• Coordinate service levels and agreements and prioritize resources across projects and programs
• Lead the delivery of the contracted solution on the program level at the agreed upon term, cost (ODE), schedule and quality level.
• Is responsible for overall project approval
• Provide project leadership to appropriate offshore, onshore and near shore workforce.
• Manage overall project/programs risks, making adjustments as necessary and obtaining buy-in from senior management.
• Ensure understanding of stakeholders goals and expectations, address any misalignment and monitor and control the program to meet/exceed the agreed expectations.
• Manage delivery portfolio - monitoring, escalating and resolving issues
• Have ultimate accountability for the overall development and integration of requirements.
• Provide oversight to management of relationships with all suppliers and subcontractors and own-key relationships
• Adhere to Market and Managed Delivery’s guidelines and procesess.
• Accountable for compliance with corporate standards (legal, commercial, methodoly, etc.) thought the delivery process
• Represent the project team at client meetings. Obtain buy-in from senior management for all critical projects plans, commitments and changes
• Provide strategic direction to all change management and change enablement process throughtout project duration

Key role skills & capability requirements:

• Experience successfully managing multiple large, ongoing, high risk, high revenue interrelated projects to achieve a specific set of customers business goals
• Track record of successful sales activities involving large, strategic projects
• Track record of establishment and maintaining successful relationship with C-suite level customers. Able to articulate value delivered in a manner that drives and influences customer commitment and future partnership
• Advanced level understanding of financial management practices as relate to projects and programs
• Significant experience managing risk effectively
• Deep understanding and application of various delivery methodologies
• Successful track-record of Systems Integration Delivery
• Applications assessments & requirements
• Application Design & Architecture
• Process & Functional design
• Application implementation - succesful track-record of Technology Consulting
• Technology Diagnosis & assessmentinvolving large, strategic project

Preferred certifications: Certification in Project Management (PMI)

Preferred years of work experience: You will likely have 5 years of increasingly diverse or complex experience