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As a Infra Delivery Manager you will lead large and complex project teams and/or programs and will be accountable for the overall managenemt, planning and delivery for assigned programs/projects. You are responsible for the succesful delivery of the services and corresponding customers satisfaction. You will directly involved in channel development and key sales pursuits and may serve as a Career Manager or a provide technical/ mentorship to colleagues.

Day a day you will:
  • Actively participate in key pursuits
  • Engage customers in meaningful dialogue about their business to mutually explore opportunities
  • Actively participating in Market Unit channel development
  • Oversee and lead development, implementation and maintenance of the Project Work plan
  • Approve estimates and estimate assumptions for the project’s schedule, effort and cost
  • Coordinate service levels and agreements and prioritize resources across projects and programs
  • Lead the delivery of the contracted solution on the program level at the agreed upon term, cost (ODE), schedule and quality level.
  • Is responsible for overall project approval
  • Provide project leadership to appropriate offshore, onshore and near shore workforce.
  • Manage overall project/programs risks, making adjustments as necessary and obtaining buy-in from senior management.
  • Ensure understanding of stakeholders goals and expectations, address any misalignment and monitor and control the program to meet/exceed the agreed expectations.
  • Manage delivery portfolio - monitoring, escalating and resolving issues
  • Have ultimate accountability for the overall development and integration of requirements.
  • Provide oversight to management of relationships with all suppliers and subcontractors and own-key relationships
  • Adhere to Market and Managed Delivery’s guidelines and procesess.
  • Accountable for compliance with corporate standards (legal, commercial, methodoly, etc.) thought the delivery process
  • Represent the project team at client meetings. Obtain buy-in from senior management for all critical projects plans, commitments and changes
  • Provide strategic direction to all change management and change enablement process throughtout project duration
Key role skills & capability requirements:
  • Experience successfully managing multiple large, ongoing, high risk, high revenue interrelated projects to achieve a specific set of customers business goals
  • Track record of successful sales activities involving large, strategic projects
  • Track record of establishment and maintaining successful relationship with C-suite level customers. Able to articulate value delivered in a manner that drives and influences customer commitment and future partnership
  • Advanced level understanding of financial management practices as relate to projects and programs
  • Significant experience managing risk effectively
  • Deep understanding and application of various delivery methodologies
  • Successful track-record of Systems Integration Delivery
  • Applications assessments & requirements
  • Application Design & Architecture
  • Process & Functional design
  • Application implementation - succesful track-record of Technology Consulting
  • Technology Diagnosis & assessmentinvolving large, strategic project
Preferred certifications: Certification in Project Management (PMI)

Preferred years of work experience: You will likely have 5 years of increasingly diverse or complex experience
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