OTC Officer


View: 113

Update day: 29-10-2023

Location: Palma Illes Balears

Category: Executive management

Industry: Travel Arrangements

Position: Associate

Job type: Full-time

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Job content

Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

This role is responsible for sharing various important financial reports to help control costs and inform performance teams!


  • Strong knowledge of online payments and payment methods
  • Minimum experience of 2 years in Client collections
  • Attention to detail for reporting and figures
  • Ability to work independently as well as within a team
  • Well organized, ability to manage to multitask roles and prioritize
  • Strong computer applications skills (Microsoft Word, Excel)
  • Excellent general cultural knowledge
  • Excellent English both written and oral essential
  • Previous experience in E-collections


  • CC fees reporting to inform Performance team
  • Invoicing PSP review & control
  • PSP supplier accounts reconciliation
  • Bank reconciliations movements retained
  • WNS Pune control and supporting
  • Other merchant’s issues

You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

  • Within an innovative, engaging and multicultural environment.
  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.
  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
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Deadline: 13-12-2023

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