Update day: 18-11-2023
If you are a professional looking for an opportunity to grow and develop your abilities within a dynamic business, Emerson has an appealing role for you!
As the Sales Execution Director, based in Alcobendas (Madrid, Spain)you will lead all Customer Service activities in Iberia (Spain and Portugal) for Intelligent Device in the different Business Units of our Company. This covers the entire "Quote to Cash & Order Management cycle," guaranteeing that we consistently deliver outstanding service to our customers, which includes field device services. #LI-Hybrid
This role holds significant importance within the Iberia senior leadership team, actively contributing to shaping the direction and strategic priorities for the entire business while reporting directly to the General Manager.
We look forward to seeing your application!
In This Role, Your Responsibilities Will Be:
- Guide and empower the Sales Operational teams, offering progressive leadership to shape strategies and initiatives, ultimately leading to desired business outcomes and securing balanced long-term business expansion
- Increase customer satisfaction and loyalty by consistently delivering exceptional quality in quotations, completing sales orders flawlessly, efficiently coordinating projects, and enhancing service delivery
- Lead, support and act on all customer order related issues, queries or complaints
- Lead the execution of sales related services
- Strengthen and develop our ability to deliver project contracts as a single entity, supporting project implementation teams with managing contractual obligations throughout the project life cycle
- Supervise, mentor and enagage our team, cultivating a culture of performance management that aligns individual and team objectives with our comprehensive business goals
- Coordinate operational compliance with requirements regarding to Trade Compliance, Due Diligence and Ethical Business
Who You Are:
You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts.
You achieve gained trust and support of others, empowering others and making each person feel their contributions are important. You display a can-do attitude in good and bad times, adapting quickly to changing conditions.
For This Role, You Will Need:
- Engineering degree or equivalent experience
- Experience as a senior contributor, with an extensive understanding and knowledge of business drivers in operational sales or project management roles
- Proven experience in effectively managing, motivating, and developing teams
- Full driving license and willingness to travel
- Fluency in Spanish and English language
Preferred Qualifications that Set You Apart:
- Further education in business administration, operations and/or project management
- Experience in the same industry sector (automation) and/or withing a complex matrix organization
- LEAN awareness
- Product and Business Systems awareness
- Additional European language
Our Offer to You
We understand the importance of work-life balance and are dedicated to supporting our employees’ personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.
Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.
Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
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Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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