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About the Position


As Senior UX/UI Designer at Panda Security a WatchGuard brand, you’ll be responsible for collecting and translating user insights into delightful experiences. Ultimately, you’ll create both functional and appealing beautiful features that address our customer’s needs. You will use your creativity – along with your technical knowledge – to develop great experiences and deliverables.


You’ll work with your department colleagues (visual designer, CRO UX research), sales team, product manager and development team. Together you will deliver UI mockups, prototypes, MVP and final products, as well as other deliverables (landing pages, banners, emails, etc).


In this role, you’ll have the privilege of being the voice of our customers. You’ll translate their needs into user-friendly design. You will have direct impact on the customer’s user-experience of our product, website and private area, applying visual and UX coherence and consistency throughout the whole customer journey.


A Day in the Life


As Senior UX/UI Designer at Panda Security a WatchGuard brand, you will:


  • Interpret data and qualitative feedback to solve issues and improve user experience and conversion rate.
  • Create user stories, personas, and storyboards.
  • Determine information architecture and create sitemaps and user flows.
  • Create prototypes, wireframes and deliverables.
  • Maintain and expand the design system.
  • Cooperate with the team to plan and conduct user research and competitor analysis.
  • Conduct usability testing.

30/60/90 Plan


30 days:


  • Company onboarding. Meet the different departments of Panda Consumer business unit.
  • Test and use our Panda Dome products.
  • Take a deep look into our brand and design guidelines, our design system and also our website and private area.
  • Get familiar with our workflows and task management tool.

60 days:


  • Start being autonomous when managing assigned tasks / projects.
  • Prepare a first analysis of our own website, private area and products and propose and present insights, conclusions and improvements.
  • Prepare a first analysis of our direct competitors and present some insights, differences and key points to take into account.

90 days:


  • Full control of the tools and workflows to be totally autonomous on the role.
  • Maintain and expand the design system.
  • Assume and manage large and complex projects.


Position Responsibilities


  • Work as part of a multidisciplinary international team, between Dev, Product, Marketing and Sales, understanding the requirements / context to deliver a proper solution to each project focusing on improving customer’ needs.
  • Create and iterate web components. Build and maintain the website framework (mobile-first approach)
  • Maintain and expand the design system.
  • Constantly work on improving user experience regarding website, private area, products and across all customer journeys.
  • Create products that are user-friendly and effective; design and maintain the UI of the products in Windows, Mac, Android and iOS.
  • Keep up to date regarding industry news, trends and tools.

Skills and Qualifications


The required skills for our ideal candidate are:


  • Design thinking
  • Customer-focused with a user-centric mindset.
  • Creative and analytical approach. You know how to distill simplicity from complex user requirements.
  • Problem-solving, flexibility and adaptability. You are flexible, decisive and you know how to put ego aside and focus on the needs of the customer.
  • Highly self-motivated and with a positive can-do attitude
  • Highly productive and proactive
  • Team player - Collaboration and teamwork. Capable of working across departments to get things done. Strong communication skills both when interacting and interfacing with customers as well as when working with your team or other stakeholders.
  • Results-oriented, detail-oriented and organized. You are able to lead large and complex projects.
  • Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences

The required qualifications for our ideal candidate are:


  • UX/UI design studies / background.
  • Expert knowledge of design industry tools such as Sketch, Figma, Invision, Overflow, Adobe Creative Cloud package (Photoshop, Illustrator, InDesign, XD, After Effects..) etc.
  • Proficient knowledge of responsive design / mobile-first approach.
  • Understanding of interaction design principles.
  • Familiar with UX research tools such as google analytics, hotjar, crazy egg, user testing tools…
  • Technical knowledge (Angular, HTML5, CSS...) is not required but will be highly valued.
  • Fluent level of both English and Spanish.

Experience


  • At least 5 years’ experience as a UX/UI Design role.
  • Proven experience with digital products / services.
  • Proven experience designing a digital project or a part of it from scratch (MVP, wireframes, prototypes..)
  • Proven experience with user research and translating insights from research to your designs.
  • Previous experience in the cybersecurity sector is not required, but experience in the technology sector is a plus.

Why Work for WatchGuard?

WatchGuard is a global leader in network security, endpoint security, multi-factor authentication, secure Wi-Fi, and network intelligence. Our company’s award-winning products and services are trusted worldwide by more than 18,000 security resellers and service providers to protect more than 250,000 customers. We love solving the industry’s toughest challenges. Our technology keeps our customers ahead of increasingly sophisticated hackers and has fueled record revenues at WatchGuard.


We’re heavily reinvesting in the company and driving rapid acceleration across all aspects of our business. As a result, our employee base has doubled in the last three years, organically and through acquisition. Whether you are an industry veteran or at the beginning of your career, now is a fantastic time to work in the security industry, and there’s never been a better time to be at WatchGuard. Our company culture places an intense focus on our customers and employees. From the newest employee to our CEO, you’ll find that each person at WatchGuard embodies our core values: accountability, passion for success, community building, fostering a culture of belonging, and maintaining a customer focus in all things.


In 2020, WatchGuard acquired the advanced endpoint protection provider, Panda Security. Panda is now a wholly-owned subsidiary of WatchGuard. The combined company enables our customers and partners to consolidate their security services from network to endpoint under a single company.


WatchGuard is privately backed by equity firms Vector Capital and Francisco Partners and has headquarters in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America.


WatchGuard provides equal employment opportunities for all qualified employees, regardless of their race, color, national origin, religion, ancestry, creed, pregnancy, age, sex, sexual orientation (including gender expression or identity), marital status, mental or physical disability, honorably discharged veteran or military status, or any other category protected by federal, state or local laws. Our equal employment opportunity (or EEO) policy is to focus solely on the talent, hard work, contributions and actual results achieved by each WatchGuard employee, and on the potential of employment candidates to make such contributions. We consider focusing on an employee’s protected characteristic rather than on talent, hard work and actual work results to be a violation of our EEO policy.


As an Equal Opportunity Employer, we are committed to a diverse workforce.


WatchGuard participates in E-verify.

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